has been created to address known issues when downloading and running
the web-based module. Here are some suggestions and tips to help
you avoid possible problems.
the free Authorware Web Player from Macromedia. Follow the
download instructions on their web site (you may want to print
them before starting the download). Once you've installed the
Web Player according to Macromedia's instructions, go to the PPS
web based training module.
seems to have more problems with Internet Explorer than with Netscape.
If you are unable to run the Basics module after installing the
Authorware player using Internet Explorer, try running Netscape
(be sure to make a note of what version you have when you start
it up) and installing the Authorware player and running the Basics
module both in Netscape. Note for Netscape: The
most common mistake is for users to download the Authorware player
but not actually install it on their computer. Be sure to follow
the installation instructions on the Macromedia download page
- they are different depending on what browser you are using.
seems to be compatible with certain web browser versions and and
not with others. Downloading a more or less recent version of
your web browser might fix the problem.
Mac OS 10: We understand that Authorware has not (and likely will
not) developed a version that supports OS 10 web browsers. You
will probably need to run the module from an OS 9 browser or find
a Mac that is running OS 9 and run the module from there.
you are a Mac User with an old version of "Stuff-it Expander,"
you may need to download & install a newer version from the
web site before installing the web player. It will automatically
download on your desktop. Double-click the icon to install the
program. Then go and "get" the Authorware Web Player.
the simplest solution is to find another computer that can run
the module - maybe the computer of someone in your office who
has recently completed PPS Basics.
you are having any problems downloading the Authorware Web Player
or accessing the training module, please report the problem to
the PPS Office (email@example.com